We charge a flat shipping rate of $6 for standard or ground delivery of your order. We offer free shipping on all orders that total $75 or more, before sales tax. Please note that with standard or ground shipping, your items may take one to three weeks for delivery. If you wish to have your shipment expedited, contact us at firstname.lastname@example.org. The options and ship times may be limited for certain items. Please note that some special product, order, or handling fees may still apply.
At this time, we can only sell and ship items to U.S. delivery addresses in the 48 continental states only, not including Alaska and Hawaii. Shipping may be subject to other geographic restrictions that apply to particular products.
Our flat rate or free shipping offer may be used in conjunction with a promotional certificate. The flat rate or free shipping offer excludes certain oversized items and those items will include a statement on their product detail pages that state they are not eligible for the flat rate or free shipping offer.
We reserve the right to change or discontinue our flat rate or free shipping policy at any time.
Once an item is shipped, you will receive an email confirmation notifying you that your order has been shipped.
You can expect most packages to be delivered to their destination within one to three weeks from the ship date. Please remember that certain larger items, like carriers, may take longer to be delivered.
If you have been waiting over three weeks (fifteen business days) for your order, and have still not received it, please contact us at email@example.com for assistance.
If an order is returned, refused or unclaimed by the customer due to customer refusal, negligence, absence, or customer providing incorrect shipping information (invalid, unknown or insufficient address), we will attempt contact you via telephone and/or email to resolve the order. If no response is received, the customer will be charged the appropriate shipping charges and a 20% restocking fee. Please make sure that the shipping information on your order is correct and that someone will be available to receive your package. All orders that require re-shipping at the request of the customer, whether for returned, refused, unclaimed, or undeliverable packages, will require an additional re-shipping charge.